Lost Forticlient password

[Sam_d87]

Hi, a previous employer install Forticlient on my mac. I now do not have the password or the ability to make changes to the password.

Can someone help me with the process of completing a password reset in order to uninstall?

Thanks,

Sam

[btan]

Hi Sam,

Do you mean the password to disconnect from EMS first (so that you can uninstall), or the administrative password of the macbook device itself?

[ThorarinnO]

I have the same issue, do not have the password to uninstall the client (EMS).  Can you assist with this @btan ?

Thanks,

Thorarinn

[btan]

Please try Method 3 in below article KB, it should work:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-uninstall-FortiClient-on-macOS/ta-p...

[sjoshi]

Hi,

Can you elaborate which password you are talking about?

Are you mentioning that when you try to disconnect from telemetry it is asking for password?