Login failed: Internal error

[federicoprato]

Hello

i just updated to the latest version of the linux client 7.4.4.1796 as i kept having errors with the previous version... Now i definitely cannot get it to work at all, keep getting

Login failed: internal error. Check VPN logs for details.

i'm not a fan of yours from the start as i have never had a stable vpn in the past, but this is the worst thing ever happened. i have checked the logs, but nothing explicit telling me where's the problem.

[tbarua]

Hi Federicoprato, 

Could you please confirm whether you are using SSL VPN with SAML and Realm in your infrastructure?

[federicoprato]

i think so... how would i make sure?

[tbarua]

Hi federicoprato, 

You can check the SSL VPN settings on the FortiGate. If your SSL VPN configuration includes a REALM, please note that there is a known issue (ID: 1206354) currently under investigation.Moreover, if you have an EMS  license, please feel free to create a TAC ticket . 

Thank you.