Christopher McMullan_FTNT wrote:
Long story short: suspected bug.
Try this workaround in the meantime:
config system global
set gui-lines-per-page 20 //--the default is 50
Then go back and refresh the log view.
That worked a treat - thank you.
Support had me remove the backup firewall from the FortiCloud account and set it to store logs in memory - this still left me with no logs on this device.
However this morning I changed the lines per page as above on both devices. This resolved the problem immediately for the main firewall (still attached to FortiCloud) but not the backup firewall with the logging set to memory. On reconnecting the backup firewall to FortiCloud logs were immediately displayed.
I also tried values of 30 and 40 (for science!) but it seems that 20 is the magic number.
I'll feed this back under my ticket.