Loading FortiAnalyzer firmware image using TFTP

[Armando_Gomez_Barrio]

hi, my name is Armando, from CDMX

I am facing an problema, I wan to return to factory values a FAZ 2000B, I execute the command "execute restore image tftp FAZ_2000B-v5-build0724-FORTINET.out 192.168.2.137" and only updates the FAZ 2000B, does not return to factory values.

The problem I have is the imagen attached

the FAZ has not console port, I am connect with a monitor

thanks.

[hzhao_FTNT]

Please use "execute reset all-settings" for factory reset.

regards,

hz

[Armando_Gomez_Barrio]

thaks, a question

have you ever loaded the firmware by interrupting the boot sequence

Thanks...

[hzhao_FTNT]

Armando Gomez Barrios wrote:

have you ever loaded the firmware by interrupting the boot sequence

Yes, that will reset all-settings too. BTW, if you want to completely remove all old contents, you will need format disk by "exe format disk-ext4 <raid-level>"

regards,

hz

[Armando_Gomez_Barrio]

okay, thanks