Link to report false positive

[JuanMDH]

Hi, I hope you are doing well, can someone provide me the link to report my website as false positive, it is already clean, and I wanted it to be removed from the blacklist.
The website is: compratucasaen30dias.com

[seshuganesh]

Hi Team,

You can use this article for the same:

https://community.fortinet.com/t5/FortiGate/Technical-Tip-Web-site-appears-to-be-placed-in-wrong-cat...

[Yober1]

According to VirusTotal, " Fortinet" is falsely accusing www.ticsacperu.com/ to be a " malware site" . See for example this VirusTotal report: https://www.virustotal.com/gui/url/d5164c76c6ee0aa37bbfe91229597718cb3d6343223bd2eaac872de731d504c7 As you can see, Fortinet is the only one who thinks it is a malware site. As the author of the program and owner of the site I' m quite annoyed that Fortinet is tarnishing the reputation of my program. How do I go about getting this false positive removed? Fortinet' s website is an impenetrable morass of links, none of which seem to be about reporting a false positive.

[Debbie_FTNT]

Hey Yober1,

I'm sorry to hear that you're having with the webfilter rating of your homepage.

You can view webfilter ratings here: https://www.fortiguard.com/webfilter
-> put in the URL and search
-> You can click on 'Request a Review' to fill out a form and request the rating be changed.

[Yober1]

Hello, good afternoon, I hope you can release our domain ticsacperu.com, false positives are harming our company, thank you.

[harrybrok]

---

@JuanMDHehallpass wrote:

Hola, espero que estés bien, alguien puede proporcionarme el enlace para reportar mi sitio web como falso positivo, ya está desinfectado, y quería que se eliminara de la lista negra.
El sitio web es: compratucasaen30dias.com

---

Thank you for bringing this to our attention. It’s concerning that Fortinet is flagging your site as malicious despite the clean results from MalCare Plus. I recommend providing Fortinet with detailed information about your scan results and any evidence you have to support your claim of a false positive. Additionally, including the context of your security measures can help them in their review process.