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ITU
New Contributor II

License release and cleanup on FortiEMS

Hello Everyone

 

We have FortiEMS and we are almost always out of licenses. So I have a few questions anyone using FortiEMS:

 

How are licenses counted?
One install equals one license, or each user can install on X number of devices?

 

Clean up

  1. Is there an automated cleanup process, where a license is released if client uninstalls or is out of contact for x number of days?
  2. Is it purely a manual process where we decide when to reclaim a license from a client?

@Admin: If I am posting in the wrong subgroup, please move me to the correct part of the forum

 

Best Regards
Martin

1 Solution
srajeswaran
Staff
Staff


Are referring to per user license ? Each per-user license allows the user to register three devices. If a user registers a fourth device, they consume two licenses.
ref:  https://docs.fortinet.com/document/forticlient/7.0.0/licensing-guide/305570/windows-macos-and-linux...

Regards,
Suraj
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View solution in original post

4 REPLIES 4
srajeswaran
Staff
Staff

This may help you.

 

https://community.fortinet.com/t5/Support-Forum/How-to-release-licenses-from-forticlient-ems/m-p/734...

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.
ITU
New Contributor II

Hi Suraj

 

Thanks for that, that solved the auto cleanup process question.

 

Regards

Martin

srajeswaran
Staff
Staff


Are referring to per user license ? Each per-user license allows the user to register three devices. If a user registers a fourth device, they consume two licenses.
ref:  https://docs.fortinet.com/document/forticlient/7.0.0/licensing-guide/305570/windows-macos-and-linux...

Regards,
Suraj
- Have you found a solution? Then give your helper a "Kudos" and mark the solution.
ITU
New Contributor II

Thanks Suraj

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