Latest forticlient failed to connect

[traposama]

HI!!!

The latest client VPN (forticlient 5.4.2.0860) failed and only say error -12. Only work Portal VPN for now.

Some idea why or how to fix?

Thx.

[traposama]

Hi!! i have some test and previous version from forticlient work fine and android version too.

The fortigate have latest version 5.3

have some idea why failed?

Into the fortigate the user dont show nothing  when failed, but put the incorrect format for user like user@domain showme this ino the logs.

Thx.

[traposama]

Hi!!!

Is possible install previous version for forticlient with installer offline!?

Thx.

[traposama]

Hi!

I dont have access to this. For download need to register fortigate but fortigate is not us.

Somebody can share the installer!?

Thx

[Chris_Lin_FTNT]

What is FortiOS version?

Can you enable debug level log and reproduce?

-12 error seems to be the returned XML from FortiGate has wrong format.

[traposama]

What is FortiOS version?

5.4.3.1111

Can you enable debug level log and reproduce?

yes i can, but how and whats do you need to paste here.   -12 error seems to be the returned XML from FortiGate has wrong format.

This error only happend with latest fortigate, with previous version work fine.

[Chris_Lin_FTNT]

To enable FortiClient debug level log,

File -> Settings, enable logging for VPN, set Log Level to "Debug".

In the log file, before "SSLVPN tunnel connection failed (Error=-12)", there shall be a couple web pages returned to FortiClient. May be one of them has wrong format.

[traposama]

Hi!!!

yerterday work again! no reboot... no change anything...

This is weird!!!

@_@

[Chris_Lin_FTNT]

Could it be the FortiGate was in a wrong state, then later it recovered?