Latest FortiClient App - save password feature not working?

[fred]

Hi,

I have been using the FortiClient iPhone app for some years, and as long as I enable the save password feature on my Fortigates the SSL-VPN Client will be allowed to store the password on the device. However after either iPhone IOS upgrade I observe this feature no longer works for my connections, and I need to input password manually every time. Of course I can try to completely remove the FortiClient on my iPhone, but I was just interested in checking if someone else is experiencing the same issue here in the forum. The app settings have always survived IOS upgrades, and also the save-password feature always have been working. Now the app always requires password, the save function never works..

[woutschooten]

I have the same issue

[darwin_FTNT]

Not sure if related to the following:

https://fortiguard.com/psirt/FG-IR-17-214

Can open a support ticket to get more details.

[nealc]

I would make sure that the portal that the user is mapped to allows saving of passwords. I've run into this a couple times.

[vickylahkarbytes]

They have updated the app to 'not store passwords'.

I am on the old app where storing passwords was allowed.

[Ali_Nadhir_khebbache]

Finally I have found a solution. 1_Download Forticlient for pc . 2_connect then save configuration in <file.Conf> where <file>is the name you choose when saving. 3_Modify file in pc, or send it to mobile to modify it with <QuickEdit> application. What to modify? 4_Open <file. Config> and search for : <show_remember_password>0</show_remember_password Replace it by : <show_remember_password>1</show_remember_password 5_Save it. 6_Go to Forticlient and delete the profile, then upload the new one. Now you can see the option Password appears. 7_type down your password only once, and it's done. I hope this will help. Good luck

[Ebenezer]

Thanks this worked!! 

There is an option now in EMS Cloud to directly modify xml config.

[VinayHM]

Delete the selected connection and re-add it on Forticlient

From Fortigate make sure the save password for the client is enabled.

[Tail78]

It is not working. There is check box enabled on FortiGate to store password, but even I delete the old connection and add new one, it is still asking for PWD. Client 7.2.2 build 864