Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
Scubadiver6
New Contributor

LDAP Remote User Sync Rule not updating User's info

LDAP Remote User Sync Rule not updating User's info I have a User Sync Rule that imports users via LDAP (using AD Group Membership) every 15 minutes. It works great on the initial sync, and when I remove users from the AD Group I'm syncing to, it removes them from FortiAuthenticator. Perfect! However, it is not updating user information. For example, if a user's SMS phone number is added or changes.

 

If I delete the user from FAC, the next time the Sync Rule runs, the user is re-imported with the updated info..... I'm hoping for a rule/fix that will update user info...

 

I just upgraded to v6.2.1, build0552 (GA).  I was previously on 6.0 - and I was experiencing the same issues.... Is there a way to correct this behavior?

0 REPLIES 0
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors