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rrmueller
New Contributor II

KNOWEB4 Whitelist

I am having an issue allowing Knoweb4 phishing test emails through Fortimail

 

All of the proper IP's and email addresses for Knoweb4 are whitelisted, but Knowb4 seems to use a benign virus signature and Fortimail continues to quarantine the test emails.

 

How can I allow these test emails to pass through?

 

Ron

2 REPLIES 2
ashers
Staff
Staff

Create IP policy with source IP's of Knowbe4 and Under Miscellaneous > Turn On take precedence over recipient based policy match.

anignan
Staff
Staff

Hi @rrmueller ,

 

This is the list of knowbe4 IPs : https://support.knowbe4.com/hc/en-us/articles/203645138-Whitelisting-Data-and-Anti-Spam-Filtering-In...

 

Then you can create  an IP based Policy with no profiles and set  the exclusive flag ..

 

Abdel

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