Issues with 'free' ipsec vpn

[mark8263]

Anybody else having issues with getting the 'free' ipsec client to work?

I've been messing around with this for a couple of weeks and so far, with 5 different machines and 4 different clients - only 1 machine will connect.

I've already engaged support but since this is the 'free' client - they have exhausted all that they can help with.

I don't need all the 'add-on' stuff with the vpn, just need it to connect - stay stable and provide some basic routing (thru it).

What happens is that i install, configure, connect - and it hangs.  nothing until the connection drops off a few minutes later. packet captures seem to indicate that 'all' the tcp packets aren't getting sent/received and therefor phase 1 never completed.

[funkylicious]

what FCT versions have you tested and what version worked ?

what OS does those system have ?

[mark8263]

all builds up to 7.4.3 hotfix 1.8758

machines have been 5 different win 11 machines and 1 server. only works on a server - no workstation flavors

[funkylicious]

i would recommend testing w/ 7.4.1 if you can or something in the 7.2.X version

[mark8263]

Same issue - client times out. 

thanks for the suggestion tho..

[funkylicious]

if the ipsec settings are correct i would try deleting the current ipsec profile and re-create it from scratch or export it from a working computer and import it into another.

debugging at the remote end shows anything upon connecting?

[vpolovnikov]

There are some IPsec troubleshooting commands in the FortiOS documentation with log examples that may help to some extent: i.e. https://docs.fortinet.com/document/fortigate/7.6.5/administration-guide/044240/ipsec-related-diagnos...