Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
New Contributor

Issues with EMS Server

Made the mistake of in-place upgrading my EMS server to Windows Server 2022


This seemed to remove my license file and the hardware ID disappeared so Forti support tell me I must have installed a trial.

Thought I'd be clever and uninstall EMS and reinstall to hopefully generate a new ID to get my license file sorted out, but I cannot get the installer to work, rolls itself back on the SQL Server 2017 step.

Has anyone else encountered this or similar? Any steps to fix?

Community Manager
Community Manager



May I propose you to have a look in our Knowledge Base articles linked to FortiClient EMS?


When you select this link, you can make some research on EMS and the solution can be inside.



Anthony-Fortinet Community Team.

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Top Kudoed Authors