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Azarudeen
New Contributor

Issue with FortiClient SSL VPN When Using Domain Name as Gateway

We have two public IPs associated with a single domain name, which we use as the remote gateway in FortiClient. Recently, we replaced one of the public IPs with a new one. Since then, FortiClient VPN has not been working as expected when using the domain name. However, it works when we manually configure both IPs as gateways. What could be the issue, and how can we fix it?
FortiGate  

10 REPLIES 10
funkylicious
SuperUser
SuperUser

are you using 2 different interfaces/ips or a single interface with a secondary on it ?

"jack of all trades, master of none"
"jack of all trades, master of none"
Azarudeen
New Contributor

Hi @funkylicious 

We are using two different interfaces.
ISP1 connected in WAN1
ISP2 connected in Port1


funkylicious

hi,

do you have sdwan or ECMP enabled/configured on your firewall ?

or how does your routing table look like for the traffic ?

"jack of all trades, master of none"
"jack of all trades, master of none"
Azarudeen

Untitled.jpgWe are using the SDWAN in our firewall

funkylicious

does the dns/domain being resolved in the IPs of the interfaces in question ?

"jack of all trades, master of none"
"jack of all trades, master of none"
Azarudeen

Yes, the DNS resolve the IP address

funkylicious

ok, then everything should be in order.

can you elaborate on what or how the issue manifests ?

"jack of all trades, master of none"
"jack of all trades, master of none"
Azarudeen

When user try to connect forticlient VPN it is connected. After 2-3 seconds it gets disconnected

funkylicious

try https://community.fortinet.com/t5/FortiGate/Technical-Tip-Enabling-the-preserve-session-route/ta-p/1... if not already been implemented, otherwise i would suggest starting a debug and test to get some logs of what is happening and maybe why the user gets disconnected.

"jack of all trades, master of none"
"jack of all trades, master of none"
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