Hello Fortinet Experts, I have an issue with deploying Fortiap model 431F to the Fortiedge cloud.
The Access point was connected to the FortiGate WLC , what I did I accessed the AP through SSH, factory reset the AP then accessed the AP through HTTPS ,selected the WTP configuration, and put the email and password of the fortiedge cloud and it's the same email that the APs are registered with.
I checked Fortiedge cloud and I see no access points there and when I try to deploy AP and put the Forticloud key, nothing happens.
Any tips regarding this issue?
Thank you,
Hello,
Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
Thanks,
Hello cecing,
We are still looking for someone to help you.
We will come back to you ASAP.
Regards,
Hello cecing,
I believe the FortiAP can only be managed by one device, so either by the FortiGate or by FortiEdge Cloud. Could you try resetting the FortiAP and trying to connect to FortiEdge Cloud while its in "standalone" mode? https://docs.fortinet.com/document/fortilan-cloud/24.2.0/fortilan-cloud-user-guide/250296/adding-a-f...
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1737 | |
1107 | |
752 | |
447 | |
240 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.