Issue on SSO connection on Win11 cliet

[dcorrada]

In the last few days the access to my firm VPN dosesn't succeed.

I log to VPN trough SSO method. Initially it seems all works fine ( credential correct, MFA accepted ...) but 

at the end I will receiv this dialog:

I am on updated Windows using client fortinet  7.4.2.1737

[ebilcari]

You can try to follow the troubleshooting steps that are shown in this article: Troubleshooting Tip: Failure to connect via SSL VPN with 'Credential or SSLVPN configuration is wron...

[dcorrada]

Such troubleshoot does not work in my specific case. From the log file I collect, alternatively and repeadetely this error lines

15/03/2025 17:03:26 warning sslvpn  CSslvpnAgent::InitPipeHandle() 137 CreateFile() failed.. LastError=231

15/03/2025 17:03:26 error   sslvpn  Failed to connect to SslvpnDaemon, LastError=0

15/03/2025 17:03:26 error   sslvpn  CSslvpnAgent::Initialize() 178 InitPipeHandle() failed.

and this ones

18/03/2025 16:14:38 error   sslvpn  error: poll_recv_ssl -> SSL_get_error(): 6

18/03/2025 16:14:38 error   sslvpn  error: poll_recv_ssl -> WSAGetLastError():0

18/03/2025 16:14:38 info    sslvpn  error: polling recv, try:1

Please Note: the VPN connection using only credentials (no SSO) works fine instead