Issue after Forticlient EMS upgrade from 6.0.6 to 6.2.1

divae_products · ‎08-07-2019

Hello,

After upgrading Forticlient EMS from 6.0.6 to 6.2.1, I get following error:

Cannot connect to the database. Is it being restored?.

What should I do ?

Many Thanks!

François

Sebastiaan_Koopmans · ‎08-08-2019

Sounds like an database upgrade error, did the setup finish succesfully?

FortiAnalyzer / 6.4.0

FortiClient / 6.2.6 FortiClient EMS VM / 6.2.6

FortiGate 300D HA 6.2.4 FortiGate 500E HA 6.2.4 FortiGate 30E / 60E / 100E / 6.0.9 FortiMail VM HA / 6.4.0 FortiSandbox VM / 3.2.0

FortiWeb VM / 6.3.2

FortiManager VM / 6.4.0

divae_products · ‎08-09-2019

Hi,

Yes, the setup did run successfully. Any Idea where I could get some logfiles from the installer to get some hints ?

Thanks !

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Issue after Forticlient EMS upgrade from 6.0.6 to 6.2.1

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