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ps-support
New Contributor II

Is FortiCloud Down?

Good morning,

Does anyone know if FortiCloud is currently offline?
chrome-2024.07.02-1038.06814 AM.png

 

I am trying to access the FortiGate logs in FortiCloud.

4 REPLIES 4
fricci_FTNT
Staff
Staff

Hi @ps-support ,

 

Do you still have the issue? I have just tried and I am able to login.


Best regards,

 

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hbac
Staff
Staff

Hi @ps-support,

 

It is working on my side. Have you tried different internet connections? 

 

Regards, 

ps-support
New Contributor II

@hbac @fricci_FTNT - yes, confirming I am now able to login. I changed my region to the United States and see the fortigates. 
In the new UI, where can I find the logs for the fortigates? 

ddeguzman
Staff
Staff

Hi ps-support,

 

There had been an issue with the Forticloud side and the service has been restarted and all the connections have been recovered now.

In regards with your other query for checking logs in your FortiCloud, kindly refer to article below:
https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-view-logs-on-FortiGate-Cloud/ta-p/2...

Thank you.


Regards,
Denice

Regards,
Denice
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