Ipsec remote access sometimes connect

[rezafathi]

Hi

I created an ipsec remote access tunnel on fgt but it connects only once or twice a day. When it does not connect, the forticlient vpn shows "can not start session to ipsec daemon."

[SassiVeeran]

Hi Reza,

- check the compatibility of fortigate and forticlient version. You may refer to release notes of fortigate or forticlient.

https://fortinetweb.s3.amazonaws.com/docs.fortinet.com/v2/attachments/afec3249-ed3f-11ea-96b9-005056...

- Try update Forticlient version to see if the issue persist.

- If the error shows up in FortiClient mobile app (either Android/iOS), try install the app in PC/laptop and test.

- You may also check if any error in VPN logs fortigate.