Invalid secret RADIUS Fortigate/fortiauthenticator

[rbenoit]

Hello,

I have a problem with the Radius connection my Fortigate and my fortiauthenticator.

Last night the security team updated Fortigate to version 7.4.5 since users can no longer connect via VPN.

When I go to configuration I get this message

I checked the secret carefully and they are identical so I don't understand. The fortigate and the fortiauthenticator communicate well with each other however.

Do you have any ideas?

Thanks

[saneeshpv_FTNT · Accepted solution]

Hi @rbenoit ,

Could you please upgrade your FAC to version 6.6.2 if it is Older version as we have an some enhancement made with version 7.4.5 of FortiOS as a fix for the CVE-2024-3596 and FAC should be on 6.6.2 or above to support this change. If you need more details, you may open a support case.

Best Regards,
San

[iliasanashvili]

The update fixed it. Thanks a lot

[Hatibi]

Try creating a new RADIUS user. Delete this one and simply create a new one by re-entering the Secret key.

Check in CLI if it still fails and verify debugs:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-How-to-test-FortiGate-s-radius-user/...

[CDGBS]

Thank you, it worked for me.

Regards

[Fireball6]

I'm having the same issue but using Duo proxy.  Ran validation tool on Duo Proxy and it has no connectivity problems.  Users even receive the Duo push when trying to connect via SSL VPN and then it just drops.

[vbandha]

Hello @rbenoit 

Please check this notice for the changes in FortiOS 7.4.5 that may be causing the issue:

https://docs.fortinet.com/document/fortigate/7.4.5/fortios-release-notes/5880/radius-vulnerability

Regards,

Varun

[Fireball6]

That makes sense.  I just need to figure out how to edit the Duo Authenticator Proxy Manager and test it.  Thank you so much for your help!

[JNTULLIS]

Hi.  I'm using Duo Auth Proxy too.  Did you find a solution for the RADIUS issue?

[jbrown]

I am having this same problem.  I created the user per the instructions and now THAT says it can't connect to the server.