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odin544
New Contributor

Installation of forticlient causes BSOD upon restart

I need to get Forticlient working so I can log in to a clients network. When I install it everything goes smooth until I restart my machine. Before restarting I can open Forticlient, log in to their network, everything is fine. As soon as I reboot my computer it BSOD while booting. Windows offers to find the issue and fix it. It removes Forticlient. Then the computer will boot normally and work. It offers to find a solution and gives me the following details:

 

Problem signature:

  Problem Event Name: BlueScreen  

  OS Version: 6.1.7601.2.1.0.256.48

  Locale ID: 1033

 

Additional information about the problem:

   BCCode: 135

   BCP1: FFFFFFFFC0000005

  BCP2: FFFFF880037B51B0

  BCP3: FFFFF880043C17F4

  BCP4: FFFFF8A0003690B0

  OS Version: 6_1_7601

  Service Pack: 1_0

  Product: 256_1

 

Files that help describe the problem:

  C:\Windows\Minidump\011916-17440-01.dmp

  C:\Users\JROGERS\AppData\Local\Temp\WER-151898-0.sysdata.xml

 

Computer is windows 7 pro SP1, windows updates are up to date.

 

 

1 REPLY 1
arman
New Contributor

I'm having the exact same problem here. My system runs on Windows 7 64 bit OS. Is there any solution on this matter?

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