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dancadman
New Contributor II

Inspected Protocols are missing in Antivirus security profile

I have a very interesting problem that I have not been able to figure out yet. I've searched the internet and haven't found anything with this exact problem. I have a FortiWiFi 40F-3G4G that I upgraded all the way to 7.6.1 build3457 before I did any configuration on the device. I finally got the Sandbox working with FortiCloud, but I noticed that when I try to configure the antivirus policy, there are no entries listed in the GUI for Inspected Protocols. Since they aren't listed, it will not let me proceed to turn on or off any settings or even give it a name. Has anyone else seen this before?

17 REPLIES 17
Nicojob
New Contributor

Same issue on 60F: "Undefined Error" and no protocol displayed.

Unable to amend existing profiles or create new profiles.

Screenshot 2025-01-10 at 08.41.39.png

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nwedemeyer
New Contributor

Same result with 61F running v7.6.1 build3457:

 

Screen Shot 2025-01-28 at 1.47.15 PM.png

nightit
New Contributor

Can confirm same issue here, doesn't look to be fixed in 7.6.2 either :(

oxsigen
New Contributor

60f 7.6.2  I can't change antivirus profile config.

MarceloCastilla
New Contributor

Same problem Firmware v7.6.2 build3462

Picaresco
New Contributor

I have the same problem with the last firmware

 

 

fortiantivirus.jpg

THX

dancadman
New Contributor II

Fortinet? No more responses in 4 months?

rayyanakram
New Contributor

Here I thought I was the only one!

 

I think the main issue comes with the new FortiOS version, I have a 40F that I upgraded to v7.6.2 and I am experiencing the same error.

 

Will revert back to the older, v7.4.7 and get back to you guys as well.

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