Inquiries about how to operate the LED according to the mode.

DongHwan1 · ‎12-26-2023

Hello. I'm inquiring because I found something strange while setting up the product.
The model is 101f.
I test in IDS mode (license retention) , I used 4 sfp ports and set up 4 spins.
But the power (state) LED doesn't turn on. The product UI all works normally!! The version 7.2.6. I tested the LED with HQIP and the LED turns on normally. When it reboots, it turns off again.
Is this a bug? Or does it turn off when it's IDS mode operation? This version also has bugs where HA LED doesn't turn on (randomly).

Does the LED work differently depending on the license?

ebilcari · ‎12-29-2023

So to avoid the confusion is the LED of the power or status, you refer to power but have circled the status position. Based on the admin guide this LEDs should remain off only when the unit is off.

So, as long as the unit is on it is not related to any configuration mode that can turn it off.

- Emirjon
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ebilcari · ‎01-05-2024

Yes, based on the documentation, in normal circumstances the Status LED will remain Off only when the unit is off. For every other status it should change the color or flashing so, it should be an issue with the firmware.
There is a reported issue "977528 - status LED is always off" for v7.2.6 related to FGT 40F. Since the issue affect also other models you should create a ticket with TAC support and add your findings.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.

Inquiries about how to operate the LED according to the mode.

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