In Forticlient SAML VPN PKI card authentication is not working

[Daiva-p]

Hi Team, 

I am facing issue with Forticlient SAML PKI auth issues. 

Actually i am able to connect for Forticlient SAMLthrough microsoft authenticator successfully. But were as if i use PKI card auth its not working but if i enable the Browser based saml option in the forticlient then through browser based PKI card auth is working but without enabling browser based SAML. PKI auth is not working.  
I am using forticlient version of 7.2.0 and tried with other versions as well in none of the forticlient version PKI card auth is not working directly. 

Mostly it may work in forticlient 6.4.6v but due to vulnerability issues we dont use older versions of forticlient. 
So how to resolve this issue ?

[Anthony_E]

Hello Daiva,

Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.

Thanks,

[Anthony_E]

Hello Daiva,

We are still looking for someone to help you.

We will come back to you ASAP.

Regards,

[Anthony_E]

Hello,

We recommend you to open a TAC ticket from our support: https://support.fortinet.com/welcome/#/

Regards,