Hi everyone,
I’m having an issue with my SSL/TLS certificate when setting up a captive portal for Wi-Fi authentication.
1. I imported my company domain certificate (fullchain.pem and privkey.pem) under System > Certificates. 2. The import works fine, it shows valid dates, status OK, and everything looks good.
3. The certificate also appears correctly under System > Settings > HTTPS Server Certificate and under Server Certificate.
However, when I try to configure Single Sign-On (Service Provider Configuration), the certificate does not appear in the list.
This certificate was generated using Let’s Encrypt (Certbot) and it’s a wildcard certificate.
My FortiGate is running version 7.6.4.
I want to use this certificate for the Wi-Fi captive portal, so that users are redirected to a company domain like auth.wifi.company.com during authentication.
Has anyone experienced this before or knows why the certificate doesn’t show up in the Service Provider Configuration section?
Thanks in advance!
| User | Count |
|---|---|
| 2736 | |
| 1417 | |
| 812 | |
| 739 | |
| 455 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.