ISDB update through REST API from file "ffdb_..."

[lmbrd]

Hello, community

I am trying to update the database ISDB through REST API FortiOS from file "ffdb_...". Which db_name should I use? The REST API Reference does not say about it? Also, when I try to update through web from file "ffdb_...": Fortiguard→ Firmware & General Updates I get the error: "Failed to upgrade database"

[Richie_C]

Hi

It sounds like the first issue you need to fix is the error message "Failed to upgrade database". 

I would recommend you take a look at the following guide:

https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Unable-to-connect-to-FortiGuard-serv...

The guide covers many common issues when the FortiGate tries to connect to FortiGuard to download updates.

I hope it helps!

[lmbrd]

hello, my Fortigate connect to Fortiguard services. IPS and APPCTL upgrade from file successfully working (web and API), but not ISDB. Which value in "db_name" parameter should I use to urgrade ISDB via API?

[Richie_C]

In answer to the second part of the question. You could check the license status with the following GET:

/api/v2/monitor/license/status

I can see that there is a database called "internet_service_db"

    "internet_service_db":{
      "type":"downloaded_fds_object",
      "status":"licensed",
      "version":"0.00000",
      "last_update":978300000,
      "last_update_attempt":1690205630,
      "last_update_result_status":"update_result_no_updates",
      "last_update_method_status":"update_method_manual"

Thanks

Richard

[Richie_C]

I believe you would need a valid license for this (As per the output above). 

[lmbrd]

This is a part my GET /api/v2/monitor/license/status

 "internet_service_db":{
      "type":"downloaded_fds_object",
      "status":"licensed",
      "version":"7.03291",
      "last_update":1689746781,
      "last_update_attempt":1689839411,
      "last_update_result_status":"update_result_not_authorized",
      "last_update_method_status":"update_method_manual"
    },

[Richie_C]

      "last_update_result_status":"update_result_not_authorized",

Does your administrator profile have the correct privileges? 

[Richie_C]

the following article might be useful:

https://docs.fortinet.com/document/fortigate/7.4.0/administration-guide/399023/rest-api-administrato....

[lmbrd]

Yes, I'm logging in with super_admin privileges. Also I successfully can upgrade IPS and APPCTRL databases from this user, but not ISDB 

[Richie_C]

What is the model of FortiGate and the version of FortiOS?