Dear Concern,
In our organization, we are running SAP HANA on a cloud-based platform, with an IPsec VPN tunnel established from the cloud server for users to access the SAP application. I frequently receive complaints that SAP is running very slowly, even though the internet speed is fine at the same time. I want to diagnose whether the issue lies with the FortiGate firewall configuration or if there is a slow response from the SAP end. Specifically, I want to monitor the tunnel throughput and check if there are any bandwidth issues. The tunnel has been configured with a high bandwidth of approximately 70 Mbps using traffic shaping, but the traffic in the tunnel monitor widget shows in kbps.
Could you please guide me on how to enhance visibility in terms of user-wise, application-wise, and tunnel-wise monitoring? I also want to ensure that the tunnel's throughput or bandwidth is not being choked. Your assistance in this matter is highly appreciated.
Nominating a forum post submits a request to create a new Knowledge Article based on the forum post topic. Please ensure your nomination includes a solution within the reply.
Hello
at my side, The FortiGate Model is 201F and the firmware version is 7.0.10 build0450 and the other side i don't know because they are third party who provide us cloud service. Only they share the parameters for IPsec VPN to establish tunnel.
I had configured traffic shaping policy of per IP shaper based with maximum bandwidth
Please share the steps with commands for IPerf test so can test this as well.
Enable User-based Traffic Monitoring: In FortiGate, go to Monitor > Traffic > Traffic Log. Enable "Enable User-based Traffic Monitoring" under the "Display Options" section. This will allow you to track traffic usage for each user.
Analyze User Traffic Logs: Once user-based traffic monitoring is enabled, analyze the traffic logs to identify any specific users who might be consuming excessive bandwidth or experiencing slow response times. This can help pinpoint potential bottlenecks caused by individual users.
Select Forum Responses to become Knowledge Articles!
Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.
User | Count |
---|---|
1502 | |
1013 | |
749 | |
443 | |
209 |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2024 Fortinet, Inc. All Rights Reserved.