IPsec VPN -Icon display meaning and issue.

[AnonymusUser]

Hello there, can somone please explain to me what this FortiClient VPN icon display  means ? 

I could establish a succesfull connection and i pressed disconnect.  After 10 min when i tried to enter again i had this icon displaying and could not establish connection 

I have the Forticlient 7.2.8 version because it was the only version that i could establish a succesfull connection

[AEK]

Hello

Probably a display bug. FortiClient may have detected that the VPN connection is up. Can check if it is actually up? Just by checking your routing table, and check with ipconfig if a tunnel interface is up, or by pinging the remote site.

[AnonymusUser]

Hi, unfortunately  i think its not a display bug. It stays there and trying to connect for ever. 
i did ping the remote server through cmd commands and  it wasnt responding. 

[AEK]

Is it persistent across reboot?

[AnonymusUser]

Yes, its still ersistent. The user is using a hotspot from his phone,  I don't know if that plays a role. I searched here and I couldn't find the same problem anywhere here.
ill test different  versions.

[AnonymusUser · Accepted solution]

Hello, this problem ended up being resolved by chance. I'm not sure if I had any impact, but I essentially clicked on fortitray.exe, shut down the app, and reopened it, and it began to function smoothly. I also try it daily and it functions. It is only when I turn it on that the internet speed significantly decreases