Hello friends,
I' ve got issue with some enduser i have FortiGate 600E FortiOS 7.2.3 . Some of our customers are using iptv and have trouble with broken connections (the stream works for a few seconds, then it just freezes or sound stops). I can' t find a description of the iptv specifications so I just guess there must be multicast being enabled in the fgt, am I right? I' d like you to give me a hint or a solution if anybody of you just solved this already within own experiences...
note when i stop FortiGate it's working fine without any problem with IPTV
thanks and regards
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Hello Mohammed,
Thank you for using the Community Forum.
I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.
Regards,
thank you
Hello Mohammed,
Please try to configure a multicast policy on the firewall and check if that helps to pass the traffic through the firewall for the IPTV
https://docs.fortinet.com/document/fortigate/6.2.5/cookbook/968606/configuring-multicast-forwarding
Tell me if it is working. If not, we will continue to find a solution.
Regards,
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