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Vorlon
New Contributor

Created on ‎02-25-2023 04:51 AM

IPSEC custom tunnel from mobile device without public ip

Hello experts,

I have to connect many mobile devices over a 4G connection without public IP via IPSEC custom tunnel.

 

DDNS don't work, because the mobile IP is behind another provider IP. 

 

So I wan't to establish a connection as a kind of dial in. If I try it I got the error -9999:-9999 from the WWW GUI.

 

It ist a 100D. 

 

Some ideas ?

 

Best regards V.

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Anthony_E
Community Manager
Community Manager

Created on ‎02-27-2023 09:07 PM

Hello vorlon,


Thank you for using the Community Forum. I will seek to get you an answer or help. We will reply to this thread with an update as soon as possible.


Thanks,

Anthony-Fortinet Community Team.
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srajeswaran
Staff
Staff

Created on ‎02-27-2023 09:24 PM

Are you using the Forticlient app on mobile? Can you share the VPN configuration from your FW  and mobile/app?

Regards,
Suraj
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