IKEv2 IPsec Issue on FortiGate 200E - Need Assistance

[EmilyJohnsons23]

I'm currently experiencing a challenge with IKEv2 IPsec on my FortiGate 200E. I have configured an IKEv2 IPsec VPN on my FortiGate 200E, and while the mod Version ,Privacy settings, user-Friendly interface, FM-WhatsApp connection seems to be established successfully, and could use some expert advice. Is anyone facing a similar issue?

[smaruvala]

Hi, 

Could you please explain about the issue you are facing?

Regards,

Shiva

[hbac]

Hi @EmilyJohnsons23,

If the tunnel is up but traffic is not passing, you can run debug flows to see if it is being dropped: https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-First-steps-to-troubleshoot-connecti...

Regards, 

[vbandha]

@EmilyJohnsons23 

Hi, Please check if you have created appropriate firewall policy and static routes on both sides of the tunnel. 

You can also run sniffer and debug to check traffic flow.

Here is an article for some troubleshooting steps:
https://community.fortinet.com/t5/FortiGate/Troubleshooting-Tip-Troubleshooting-IPsec-Site-to-Site-T...

Regards,

Varun

[Rajan_kohli]

Hi @EmilyJohnsons23,

You can use this resource list consisting of  important KB articles related to FortiGate IPsec troubleshooting and configuration: https://community.fortinet.com/t5/FortiGate/Technical-Tip-FortiGate-IPSec-VPN-Resource-List/ta-p/213...

Regards,

Rajan