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Mark135780309
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Created on ‎06-10-2024 08:02 PM

I want to transfer FortiCloud licensing information to my account

Hello experts,
I would like to ask a question. I currently have a Fortigate 100E device. It was acquired through resale. The original manufacturer’s account information exists, and I have logged out.
However, the warranty period is until August 2025. Can I ask customer service to directly assist in transferring the License Number to my cloud account? Or do I have to find the original registered end user? Thanks

 

#Fortigate 

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ozkanaltas
Valued Contributor III

Created on ‎06-10-2024 10:00 PM

Hello @Mark135780309 ,

 

You can follow these KB's for transfer your device.

 

https://community.fortinet.com/t5/Customer-Service/Technical-Tip-How-to-register-a-used-device-which...


https://docs.fortinet.com/document/fortigate/7.4.4/administration-guide/388078/transfer-a-device-to-...

 

If you have found a solution, please like and accept it to make it easily accessible to others.
NSE 4-5-6-7 OT Sec - ENT FW
If you have found a solution, please like and accept it to make it easily accessible to others.NSE 4-5-6-7 OT Sec - ENT FW
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