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yodiallo
New Contributor II

I have a problem that I can't understand.

I recently installed a forti image V7.0.11 on pnetLab. I set up my lab which contains the forti, the cloud and a computer. I configured everything and I was able to go out on the internet. After some time the ping to the internet no longer works from the pc but the forti pings the internet well. At first I said to myself I may have changed something without realizing it. So I set up another lab, it was the same thing. I set up a third lab and I set the timer to about 1 hour the ping to the internet stopped. Every 1 hour I have to set up a new lab. I need your help.

1 Solution
yodiallo
New Contributor II

Hello, I finally found a solution. I changed the version I was using v7.0.11 to version V7.0.0.
I tried version V7.0.11 on another machine, it was the same thing.
I think it was a version problem.

Thanks everyone for your help.

View solution in original post

11 REPLIES 11
ebilcari
Staff
Staff

This seems like a trial license getting expired in the emulator or FGT. Try to proper license the FGT VM by requesting a Permanent trial mode license.

- Emirjon
If you have found a solution, please like and accept it to make it easily accessible for others.
yodiallo
New Contributor II

Hello,

Thanks for your feedback, but I don't think it's a licensing issue. All licenses are green.

AEK
SuperUser
SuperUser

Hi

Did you try on another hypervisor?

AEK
AEK
yodiallo
New Contributor II

Hi,

no yet.

I will try tha and and get back to you.

 

yod

yodiallo
New Contributor II

Hello @AEK,

I tried another hypervisor. I have the same problem. After exactly one hour the ping are stopped.

VinayHM
Staff
Staff

HI @yodiallo 

 

Check with the debug logs why ping getting failed.

And please check is the CPU and memory is normal on the device.

And check the crash logs with the below command

#diagnose debug crashlog read.

 

Regards,

Vinay HM
yodiallo
New Contributor II

Hi,

Thx for your feedback. I will try that.

 

yod.

yodiallo
New Contributor II

Hello @VinayHM,

I don't have read, so I tried with history

# diagnose debug crashlog history
Crash log interval is 3600 seconds
Max crash log line number: 16384

 

#diagnose debug crashlo
get Get crashlog.
clear Clear crash log.
interval Change crash log interval in seconds.
history Show process crash history.

sbabu
Staff
Staff

hi @yodiallo 

 

when the internet is failing, Please run the below-mentioned command to see what is happening with traffic. 

Trace logs:-
> diagnose debug reset
> diagnose debug flow filter
> diagnose debug flow filter saddr x.x.x.x -- source address
> diagnose debug flow filter daddr y.y.y.y -- destination address
> diagnose debug flow show function-name enable
> diagnose debug flow trace start 100

> diagnose debug enable

 

Please collect the sniffer logs for non-working communication.

ping 8.8.8.8 from your PC and collect the logs
> diag sniffer packet any "host x.x.x.x and host y.y.y.y" 4 0 a

Shaik Babu
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