I have a new fortigate installed yesterday
Today at the morning i entered normally.
Now that I am trying the page does not load and the login does not open
Thanks and regards,
First try to ping the IP to verify if network connectivity is ok.
Then SSH login, if you can SSH then check if http/https service is enabled on the interface
How do I check the service?
The thing is that i have this issue from the outside
From internal net I can login normally.
On the interface facing internet check the allowaccess:
Can you SSH from outside ?
Also, is public IP on the Fortigate ? Therefore no NAT and portforward required in front of it ?
If you aare not able to login to foritgate firewall from external network:
1. Check if https is enabled in the wan interface
2. Check if there is any VIP configured for that IP on that interface, may be the traffic is getting DNATed
3. Also you can take sniffer, lets say if you are accessing firewall from this iP address (a.b.c.d), you can execute this command:
diag sniffer packet any 'host a.b.c.d and port <port-number>' 4 0 a
Just see whats happening with this packet
The matter is sth with the http service Probably it was stuck
I could normally login from the insideI could normally SSH from the outside
Only the https from the outside could not open
Hi Konstantinos,Here is your scenario:
Access from Internal - working
Access from outside - not working
1st, please verify as follow:
2nd, please make sure you are using public IP for the WAN interface on Fortigate. Since you want to access from outside, this WAN interface should be reachable directly from outside.Hope this help.
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