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raffaeledp
Contributor

How to send new Forticlient installer url to clients?

Hello everybody, 

I'm using a macOS with 7.2.5 of Forticlient.

I had a deployment error with my device. Looking at the logs, i found this error:

 

Downloading data from xxx:10443/Installers/default/FortiClient for Invitation/FortiClient_7.2.8.dmg
URL using bad/illegal format or missing URL
 
Obviously the error was caused by the spaces between the words: 
 
FortiClient for Invitation
 
On the EMS, I updated the URL, removing the spaces.
Screenshot 2025-02-11 alle 10.33.12.png
 
At this, point, I want that my client, for the next update, automatically downloads the file from the new url. How can i say to my client:
retrieve the new url and download the installer from there
Is there some command to push this new url to my client?
Thank you!

 

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1 Solution
raffaeledp

Hello, I found the solution. Instead of the invitation, you have to force a deployment, and give it the highest priority to fix this problem. Then you can delete the deployment. This worked for me.

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View solution in original post

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4 REPLIES 4
AEK
SuperUser
SuperUser

Hi Raffael

If I'm not wrong you need to create a deployment from this installer.

Once the deployment runs on client it will use the new link.

Hope it helps.

AEK
AEK
raffaeledp

Maybe you mean an invitaton...it already exist, because on my device Forticlient is already installed...I only want to update this invitation with the new url

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AEK

Then you just resend the invitation (click the Send button).

AEK
AEK
raffaeledp

Hello, I found the solution. Instead of the invitation, you have to force a deployment, and give it the highest priority to fix this problem. Then you can delete the deployment. This worked for me.

RDP
RDP
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