How to reset guest users counter?

[GGiampaoli]

Hi

I've noticed that every time I create batch guest users, the number in the username keeps increasing:

user0250

user0251

user0252

...and so on.

I have already deleted all users and the guest group.

However, after creating a new guest group and generating new batch users, the numbering continues from the last user (e.g., user0253, user0254...).

I can't find where this counter is stored or how to reset it.

Thanks.

[dingjerry_FTNT]

Hi @GGiampaoli ,

Could you please share how you created the users?

[GGiampaoli]

Hi

This is FortiOS 7.2.11

User & Authentication > Guest Management

I create the new Guest Group:

Then I create the users:

It creates the users, but the counter keeps increasing even when there are no previous guest users:

If I delete thos five users and create new ones, the counter starts in 267.

If I try to use CLI, it doesn't work:

Regards.

[dingjerry_FTNT]

Hi @GGiampaoli ,

This is by design and no reset.  

Workaround:

You may use the "Specify" option.  However,  in this way, you will lose the "Batch Creation" function and have to create the guest user accounts one by one.

[jhussain_FTNT]

Hi,

There is no reset for the counter; it will continue until 9999 and reset.

Regards

Jamal Hussain