How to reset FortiView Traffic Shaping counters

[Mini]

Hi all,

I'm running a FortiGate 60F with v7.2.11 build 1740. I've added a Traffic Shaping monitor in my Dashboard but can't find a way to reset the counters:

In Dashboard -> FortiView Traffic Shaping there is no 'Right-click' option to 'Clear Counters'. If i go to Policy & Objects -> Traffic Shaping there is an option to select 'Clear Counters' for each Traffic Shaper but i doesn't reset the counters shown in the FortiView monitor. Tried the cli as well (diagnose firewall iprope clear 100015) but same result as above.

Thanks,

Michael

[ebilcari]

Have you tried to delete and add the Monitor again?

[Mini]

Yes, but it didn't solve it.

[ebilcari]

You can also check from CLI:

# diagnose firewall shaper traffic-shaper stats <list / clear>

[Mini]

That shows (and clears) the same values as shown on the Policy & Objects -> Traffic Shaping page. It unfortunately does not affect the FortiView page.

[Mini]

Some additional info. The counters on the FortiView Traffic Shaping page are still increasing like normal, they are not stuck on a fixed value or somehting like that. Only Right-Clik option shown is 'Drill Down to Details'. The reason for the counter reset is so i can quicly check the phone/voip shaper (High min 2 Mbps) isn't dropping anymore bytes like it did before i changed the order of the shaper policies.

[Mini]

Just a little update. Don't know why and when, but they seem to have been reset.