How to report / remove a false positive

[Danai]

My company is a computer management system developer. There was a problem detecting viruses. From the firewall base of "Fortinet"
When I checked the file on the virustotal website, it was not detected by the "Fortinet" database. I need your help to verify its authenticity. or give me advice
The software I develop requires communication between the server and the client. So I want to inform you that the file My "OfficeaAgent.exe", "Officetools" do not contain any virus components. Please continue the investigation. and update virus information at the website
Your detect has greatly affected the way my program looks. Can you give me some advice? and my partner to resolve the problem quickly.

Attachment :
fortinet_recheck

virustotal :
https://www.virustotal.com/gui/file/9d86abb7bf6a3ab10dd35c119bab06ec1029e00eb8c827ec42a99a4b0a272d0...

This my site :
https://starcatsoftware.com/

best regards
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Position: Engineer
Company: MOSCII CORPORATION CO.,LTD.

Site: https://starcatsoftware.com/
Country: Thailand
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[funkylicious]

Hi,

I think here, https://www.fortiguard.com/contactus , you can find what you are looking for, to submit it to Fortinet.

[Danai]

Ok., Thank you