Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
mesen
New Contributor II

How to hide apps from forticlient?

Hello, we are using EMS version 7.0.9 and 7.0.10 in our company. we are using an old program that has no update in our users and we want to hide this application from EMS.

 

image.png

 

We can whitelist it on Forticlient, but we want to do it on the end users' computers. for example, unregister the application from regedit. but I don't know how to do it in the most correct way, can you help?

3 REPLIES 3
xshkurti
Staff
Staff

@EMES 
To understand it correctly, you do not want an application to be visible in FortiClient?

You want end-users to not access some particular application from start menu or you want application to not be scanned and sent alerts about update status?

 

mesen
New Contributor II

I want an application installed on the computer not to be scanned, I want to hide it on the OS side, not through fortiems

xshkurti
Staff
Staff

@mesen 
We can only advice on FortiClient/FortiEMS side of this because we do not have a lot of insights in Windows OS to hide some particular applications from being recognized by AV.
Excluding applications from protection | FortiClient 6.0.1 | Fortinet Document Library

Exclusions | FortiClient 7.0.0 | Fortinet Document Library

Managing the AntiVirus exclusion list | FortiClient 6.0.0 | Fortinet Document Library

 

From the EMS side, you can follow the links I sent to avoid scanning some apps and exclude them from protection.
On windows side, there is not much we can advise.

Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors