How to enable PPPoE on addressing mode

[New_Member]

Hi all,

Kindly help to show me the way enable PPPoE in addressing mode.

I wan to dial PPPoE on fortigate 300D but i not see PPPoE option.

Thanks

[pcraponi]

Your Fortigate are in HA (2xfortigates 300d)?

This option is available on HA only in 5.2.x release.... Upgrade to 5.2.7

Regards,

Paulo Raponi

[New_Member]

Dear Paulo,

I have only one FTG300D.It's mean i can not dial PPPoE on this.

Please advise 

Thanks and Regards

[Toshi_Esumi]

It's not MGMT1 or 2, right?

[New_Member]

Dear Toshi,

Correct!

[Toshi_Esumi]

Then I don't see any reason not to show pppoe as an option. I don't think it would work but try CLI "set type pppoe" on the interface then you can open a TT with the error message when you tried.

[danielchoo]

Hi,

My appliance FG1000c has similar issue, i has updated to the latest firmware which is 5.4.1 Build 1064 (GA). When i go to network > interface > create new interface to setup dial and i don't see PPoE option in addressing mode. Please assist. 

Thank you,

[Toshi_Esumi]

If you're trying to create a sub-interface like VLAN and the Addressing mode is showing only "Manual" and "DHCP" without "PPPoE" in the GUI, I would try CLI to see if it would work as I mentioned above. Regardless of the outcome of the CLI, it would likely be a sort of bug one way or the other, so you should open a TT at TAC. My FG50E w/ 5.4.1 doesn't show the problem.

[danielchoo]

Hi Toshi,

Which means my model FG1000C supposed in GUI able to see PPoE option right? Please advise.

[Toshi_Esumi]

Probably I spoke too soon. Our 1500D w/ 5.2.7 doesn't show PPPoE as an option in GUI as well. But when I tried CLI it took it but still doesn't show up in GUI. There must be a reason.  If nobody replies with why in a day or two please open a TT and let me know what kind of answer you can get. Could be a global setting or something like that.