How do I turn off web filtering?

[hboswell]

Actually, I don't understand why we have webfiltering - we aren't subscribed to it, and under the Web Filter Profile, Enable Web Site Filter is not checked.  But we are being filtered, and the filter is too aggressive - it blocks sites that are quite legitimate.  So, how do I disable this?

Thanks,

Harry

[ede_pfau · Accepted solution]

I'm a  bit confused about your screenshot showing the replacement message. It says "FortiClient".

Do you get blocked webpages on any PC on your network, with a replacement message from your Fortigate?

And yes, I would reboot the FGT. This is the tinyest model, and it would not hurt to do so.

And while you're at it, upgrade to the latest stable patch in FortiOS v5.0, which should be 5.0.9 b292 now. I see you haven't touched the firmware since delivery.

[hboswell]

Yep - when I look at that policy now, Web Filter is unchecked. 

[ede_pfau · Accepted solution]

I'm a  bit confused about your screenshot showing the replacement message. It says "FortiClient".

Do you get blocked webpages on any PC on your network, with a replacement message from your Fortigate?

And yes, I would reboot the FGT. This is the tinyest model, and it would not hurt to do so.

And while you're at it, upgrade to the latest stable patch in FortiOS v5.0, which should be 5.0.9 b292 now. I see you haven't touched the firmware since delivery.

[vmartin_FTNT · Accepted solution]

It looks to me like it is FortiClient that is blocking you web pages, not the FortiGate, since blocked messages from a FortiGate typically say FortiGuard Web Filtering at the top (as seen below). If this is the case, you'll need to go into FortiClient to turn off web filtering.

[hboswell]

Would Forticlient be active when it isn't running? I'm not connecting via VPN, just on the network.

Harry

[hboswell]

Well, it was Forticlient - the Parental Control was enabled.  I had no idea that was active all the time.  Thanks for the solution!

Harry

[vmartin_FTNT]

Edit: We were posting at the same time, apparently. Anyway, I'm glad I could help!

For anyone else who is interested, to turn off web filtering, open FortiClient, then select the lock at the bottom left corner. You can then go into Web Security and disable web filtering. 

[CEonFN]

Hi,

I'm trying to access industry websites for real estate companies and they're being blocked by Forticlient. I've just installed it and am using my personal computer.

I've disabled web security but it is still blocking me from accessing these websites. What's happening and how do I stop this?

Thanks, C

[Delaware]

I want all WEB FILTERS TURNED OFF