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IrbkOrrum
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How do I "clear hit counters" through FortiManager 7.4.6?

Directly on the fortigate firewall I would just right click a rule and select 'clear counters' but I can't figure out how to do it in fortimanager.  This is the only document I could find on it and it doesn't mention clearing the hit counter.  https://docs.fortinet.com/document/fortimanager/7.6.2/administration-guide/397218/policy-hit-count  Sort of a huge fail for FortiManger because I clear the hit counters on certain rules all the time.

5 REPLIES 5
dingjerry_FTNT

Hi @IrbkOrrum ,

 

In FortiManager, the policy hit counts are aggregated across all managed FortiGate units for the policy.

 

I think that due to this reason, we do not recommend resetting the Hit Count in FMG since it will impact all managed FGTs using this policy.

 

It's better to do it on FGT instead.

Regards,

Jerry
IrbkOrrum

Fair enough.  I don't share policies across my devices but I understand what you are saying.  Will resetting it directly in the FTG cause an "out of sync" with FortiManager?

dingjerry_FTNT

I don't think so.  "Hit Count" is not a parameter of firewall policy settings. When we push Policy Package to FGT, the Hit Count info is not being pushed.

Regards,

Jerry
asrour

Hi @IrbkOrrum 

kindly find attached

refresh-hit-count.png

Regards,

A Srour
IrbkOrrum

Thanks for the reply, but that just refreshes the counters, not clear them.

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