How can i download available forticlient logs on FortiEMS

[Pettra]

Hello, 

Greetings

In FortiEMS, I have an option to download available forticlient log when I choose an endpoint. The problem is after clicking, nothing happen, no log saved pop up, no log in server for my action, no pop up on client. What do I do wrong here?

Appreciate.

[A_T]

Dit you ever found a solution? I'm facing the same issue.

[MikeChelcea]

I believe you have to first run the action "Request FortiClient Logs" and then download. It's a bit confusing as none of them pop up with any error or activity when clicked, so it's not obvious what's wrong. 

[EasyDoesIT]

https://docs.fortinet.com/document/forticlient/7.2.4/ems-administration-guide/896524/downloading-ava...