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sipos
New Contributor

How can I disable Fortiguard on my home network?

I can say I'm pretty inexperienced with routers so please bear with me but I got a VDSL Globalnet subscription which includes a G-antivirus or something but for some reason it blocks a lot of websites giving me an error saying "disable Fortinet web filtering" or "Fortiguard recognizes this element as hazardous" and things like that but I don't have the Fortinet nor Fortiguard antivirus installed so I figured it's got to do with the router or network host

https://9apps.ooo/
3 REPLIES 3
AndyNZ
New Contributor III

Hi sipos,

 

Fortiguard is package of protection features that run on a Fortigate router made by Foritnet.

 

It sounds like your Globalnet subscriptions includes the Fortigate which connects to the VDSL connection and includes Fortiguard services. That's good news- its likely you are very secure and protected from a whole raft of internet risks.

 

The bad news is that unless you have adminsitration rights on the Fortigate router you will not be able to turn those security features off.

 

You may be cable contact Globalnet and request they change the Fortigate policies- but I suspect they will be reluctant to do that for indiviudal users (its easier for them to maintain a policy set which works for all users).

 

I hope that helps a little.

 

Kind Regards,

Andy Bailey, Christchurch, New Zealand
Andy Bailey, Christchurch, New Zealand
hamidch
New Contributor

To disable FortiGuard on your home network, you'll need to access your router's settings, as FortiGuard filtering is likely enabled at the router level rather than on individual devices. Start by logging into your router's admin interface; this can typically be done by entering the router's IP address (commonly 192.168.1.1 or similar) into your web browser. Use the default username and password provided by your ISP or router manual if you haven't set custom credentials.

Once logged in, look for security or web filtering settings, where you might find FortiGuard or a similar content filter enabled. Disable the FortiGuard feature or adjust its settings to allow more access. If you can't find these options, check with your ISP or router's manual for more detailed steps, as the settings can vary by device.

Mrinmoy
Staff
Staff

If you have fortigate access you can try the following article, https://docs.fortinet.com/document/fortigate/6.2.16/cookbook/406127/filtering

I am also not sure if you are using web filtering in your firewall policy. In that case, you can also turn off that part also.

Mrinmoy Purkayastha
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