Forget password seem like no work?
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Hi, I understand it's a bit frustrating not being able to (re)set password directly from the community portal via My Profile or My Settings. But those are global accounts handled by FortiCare system, now.
IAM accounts Administrators can reset users' password and so trigger the change for them.
IAM Users can (if not prohibited by admin setting, as in my case) change their password directly.
Just login for example to https://support.fortinet.com and on top right corner you'll have this menu..
Security Credentials will bring you to your password change.. (unless your account is fully managed as in my case so I can't show more)
Tomas Stribrny - NASDAQ:FTNT - Fortinet Inc. - TAC Staff Engineer
AAA, MFA, VoIP and other Fortinet stuff
hi,
Are you not getting password reset link to your email?
Best regards,
Jin
I am an IAM user.
I wish to change the password, not to reset it.
For IAM users, only adminidtrator can reset the password, but I want to change it only.
Hi, I understand it's a bit frustrating not being able to (re)set password directly from the community portal via My Profile or My Settings. But those are global accounts handled by FortiCare system, now.
IAM accounts Administrators can reset users' password and so trigger the change for them.
IAM Users can (if not prohibited by admin setting, as in my case) change their password directly.
Just login for example to https://support.fortinet.com and on top right corner you'll have this menu..
Security Credentials will bring you to your password change.. (unless your account is fully managed as in my case so I can't show more)
Tomas Stribrny - NASDAQ:FTNT - Fortinet Inc. - TAC Staff Engineer
AAA, MFA, VoIP and other Fortinet stuff
You forgot to include the "update" step
not sure what do you mean by - the "update" step
Tomas Stribrny - NASDAQ:FTNT - Fortinet Inc. - TAC Staff Engineer
AAA, MFA, VoIP and other Fortinet stuff
Update at top right hand corner
Created on 05-17-2022 12:35 AM Edited on 05-17-2022 12:36 AM
"bring you to your password change.. (unless your account is fully managed as in my case so I can't show more)"
I have no update step. My IAM is managed a bit differently.
But once you get to page for password change I guess that almost anyone can guess next steps to complete mission.
Tomas Stribrny - NASDAQ:FTNT - Fortinet Inc. - TAC Staff Engineer
AAA, MFA, VoIP and other Fortinet stuff
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