How Do You Change The Login Password For This Forum

[Network_Engineer]

Forget password seem like no work?

[jintrah_FTNT]

hi,

Are you not getting password reset link to your email?

Best regards,

Jin

[Network_Engineer]

I am an IAM user.

I wish to change the password, not to reset it.

For IAM users, only adminidtrator can reset the password, but I want to change it only.

[xsilver_FTNT · Accepted solution]

Hi, I understand it's a bit frustrating not being able to (re)set password directly from the community portal via My Profile or My Settings. But those are global accounts handled by FortiCare system, now.

IAM accounts Administrators can reset users' password and so trigger the change for them.

IAM Users can (if not prohibited by admin setting, as in my case) change their password directly.

Just login for example to https://support.fortinet.com and on top right corner you'll have this menu..

Security Credentials will bring you to your password change.. (unless your account is fully managed as in my case so I can't show more)

[Network_Engineer]

You forgot to include the "update" step

[xsilver_FTNT]

not sure what do you mean by - the "update" step

[Network_Engineer]

Update at top right hand corner

[xsilver_FTNT]

"bring you to your password change.. (unless your account is fully managed as in my case so I can't show more)"
I have no update step. My IAM is managed a bit differently.

But once you get to page for password change I guess that almost anyone can guess next steps to complete mission.