High CPU Utilization - 100%

[northernscum]

Good morning     we are currently experiencing high cpu utilization on our Fortigate 300C. How can we check to see what resources, policies is causing this. Thanks!

[Chris · Accepted solution]

Login to console and type:

diag sys top 1

This will list the running processes and their memory and CPU utilization with a refresh rate of 1 second. Press "q" to return to the command prompt.

[northernscum]

That command doesn't work.

[Chris]

Have a look here for the syntax.

http://kb.fortinet.com/kb/documentLink.do?externalID=FD30531

It should work.

[ede_pfau]

Command will not work in a VDOM environment unless you login to the root VDOM.

[northernscum]

So how do I get access to that?

[pyy]

type con g and enter

then diag sys top 5 20

[northernscum]

Nope I only get this..

GK2-FORTIGATE1-01 $ config f

 

ambiguous command before 'f'

Command fail. Return code 1

 

GK2-FORTIGATE1-01 $ config 

alertemail             Alert email configuration.

antivirus              AntiVirus configuration.

application            Application control configuration.

dlp                    DLP configuration.

extender-controller    extender-controller

firewall               Firewall configuration.

ftp-proxy              FTP proxy configuration.

icap                   ICAP client configuration.

ips                    IPS configuration.

log                    Log configuration.

netscan                Network vulnerability scanner configuration.

report                 report

router                 Router configuration.

spamfilter             AntiSpam configuration.

system                 System operation configuration.

user                   Authentication configuration.

voip                   VoIP configuration.

vpn                    VPN configuration.

wanopt                 WAN optimization configuration.

web-proxy              Web proxy configuration.

webfilter              Web filter configuration

[pyy]

what is your OS? Why you have $ you are not logged as superadmin ?

As i can see you are not having vdom log in as superadmin (#) and then

diag sys top 5 20