Hey guys,
I'm in the process of creating a new website for my agency. I'm using Framer to do that, the website is hosted on porkbun. I've just sent the draft to my friend to get his feedback and he's told me, that he cannot access the website, because it is being blocked by Fortinet.
The whole message is as follows:
"the domain is in the category Newly Observed Domain. Your FortiGate Administrator has blocked this category". And then another pop-up, saying: "You have tried to access a web page that is in violation of your Internet usage policy".
Since we are just building a marketing agency web page, it's important to me as a business owner that all of my potential clients can access our website. Please help me to fix this issue.
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This is expected behavior as the URL is new. For now, can you create a static URL filter to allow the website. Ref:https://community.fortinet.com/t5/FortiGate/Technical-Tip-Using-a-static-URL-filter-feature-to-allow...
More details on Newly Observed domain error:
Fortinet, like other cybersecurity solutions, flags and temporarily restricts access to recently registered domains because cybercriminals often create new domains for malicious activities. While this helps in enhancing security, it sometimes leads to false positives, such as your situation.
Here's what you can do to remedy the situation:
Wait it Out:
Request a Category Change:
You can change the category of the websites : https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-web-rating-override-for-s...
Thank you for answering, I appreciate it.
Hello @JohnKuhn
Make sure the action is set to monitor, instead of allow in webfilter for the category. You can also create a new custom category and assign the website to that.
Technical Tip: Web rating override does not work a... - Fortinet Community
Regards,
Varun
Hi @Krzysiek23,
We can override the rating by referring to this document "https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-configure-web-rating-override-for-s...
Regards,
Minh
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