Help
Support Forum
The Forums are a place to find answers on a range of Fortinet products from peers and product experts.
stefano_gobbi
New Contributor

Created on ‎12-17-2010 01:16 AM

Heartbeat device(interface) down

hello to evrybody. I have a cluster made of 2 fortigate. sometimes I get from logs this error from both appliance: Heartbeat device (interface) down - neighbor info lost I changed the cables that connect the appliances. But I get the same errors. Does anyone know what are the reasons of this errors? maybe one port of the appliance has problem? how could I get more information? I also checked the interface messages but there are no errors. thanks.
8106
0 Kudos
11 REPLIES 11
stefano_gobbi
New Contributor

Created on ‎12-21-2010 12:51 AM

thanks for support. I' ll follow your advice and I' ll update the discussion when I resolve the problem.
425
0 Kudos
laf
New Contributor II

Created on ‎02-07-2011 12:19 AM

Any news on this issue?

The most expensive and scarce resource for man is time, paradoxically, it' s infinite.

The most expensive and scarce resource for man is time, paradoxically, it' s infinite.
425
0 Kudos
Announcements

Select Forum Responses to become Knowledge Articles!

Select the “Nominate to Knowledge Base” button to recommend a forum post to become a knowledge article.

Labels
Top Kudoed Authors
View all
Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Social Media
Security Research
Company
News & Articles
Contact Us

Copyright 2025 Fortinet, Inc. All Rights Reserved.