Has the Quarantine button been removed on EMS version 7.2.6 for the trial license?

[andrewbattersby]

I've been testing the Forticlient EMS and have recently upgraded to version 7.2.6 on Windows.

Since doing so I can no longer quarantine hosts. the option simply isn't there under 'Action'.

I've tried using multiple hosts (laptop/PC/VM) etc. And I've even installed EMS on two different servers. Everything else works fine. Scans, filtering etc. It just will not give me the option to quarantine a host like it used to.

I've made sure application firewall is enabled but still no luck.  Running out of ideas as to what else could be causing the option to quarantine to be removed.

thanks

[dingjerry_FTNT]

Hi @andrewbattersby ,

Could you please check the Feature Select to confirm whether "Application Firewall" is enabled or not?

To enable/disable a feature in Feature Select:

1. Go to System Settings > Feature Select.

[andrewbattersby]

Thanks for the reply. I can indeed confirm it is enabled. Thanks 

[andrewbattersby]

I've pasted a screenshot here. You can see the 'application firewall' is enabled for this client. All clients show the same and all clients show no 'quarantine button under 'action'  

https://ibb.co/LvWtH2f

Anyone else using version 7.2.6 of EMS who could confirm it's fine for them? I wonder if it's a limitation with the trial license now? Used to be fine
Thanks!