Hard disk dead FA100B

[Robbo009]

Hi all,

I've a FortiAnalyzer 100 and the hard disk is dead. Could someone tell me the process to change the dead drive for a new one? Does it need to be the same size? Or can it be smaller?

The error I have on the FA is here. I've tried check and rebuild it but nothing. 

FL100B (15:23-06.06.2006)

Ver:04000005

Serial number:xxxxxxxxxxxxx

RAM activation

Total RAM: 512MB

Enabling cache...Done.

Scanning PCI bus...Done.

Allocating PCI resources...Done.

Enabling PCI resources...Done.

Zeroing IRQ settings...Done.

Verifying PIRQ tables...Done.

Disabling local APIC...Done.

Boot up, boot device capacity: 122MB.

Press any key to display configuration menu...

......

Reading boot image 1767738 bytes.

Initializing FortiAnalyzer...microcode: no support for this CPU vendor

No disks available

Mounting log filesystem ... 

Could not mount log filesystem, system may not work properly.

Formating logdisk ... 

mount_all:96 Format logdisk error

>> The log disk is not mounted.

>> Booting in Maintenance mode.

Regards,

Rob

[Robbo009]

Anyone help out here ? Much appreciated.

[rwpatterson]

Have you tried removing and reinstalling that drive? That may buy you some time.

[Robbo009]

Thanks for the reply. I was going to but my question is does the drive need to be the same size? Or can it be smaller than the original? Once the new drive is installed what commands do I need to run to prepare the drive?

Cheers,

Rob

[Robbo009]

I've tried installing a 80GB drive and a 40GB drive but I get this error message. 

(MAINT) (READ-ONLY) FortiAnalyz~# exec formatlogdisk 

Unable to locate media for formatting.

*** Is the disk present and properly connected?

formatext3disk.c:23 ERR=-2006

Missing disk.  Is the disk present and properly connected?

I notice a capacity at EC13 slightly bulging at the top and not sure if this could be damaged. Is there a motherboard manual somewhere where I can check what that capacitor does?